Common Questions
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Answers Designed to Make Decisions Easier
Trusted home care services in Connecticut for families who need practical help, steady communication, and a familiar person at the door when the day gets complicated.
★★★★★ 5-star rated by Connecticut families · Licensed & insured
Family Questions
Answers Before the First Call
Plain answers for families comparing home care, AFL, service areas, and caregiver qualifications.
What home care services does Greys Home Care provide?
Greys Home Care provides personal care assistance, Adult Family Living support, homemaker services, companion care, live-in care, and related non-medical support for Connecticut families.
Does Greys Home Care serve all of Connecticut?
Greys Home Care serves families across Connecticut, including Hartford, New Britain, Newington, West Hartford, Bristol, Berlin, Meriden, Waterbury, New Haven, New London, Norwich, and surrounding CT towns.
Do you provide medical care?
No. Greys Home Care provides non-medical home care focused on daily living support, companionship, and homemaking - not skilled nursing or medical treatment.
What is Adult Family Living (AFL)?
Adult Family Living is a Connecticut state program that allows a qualified caregiver to receive compensation for providing care to an eligible individual in a home setting. We guide families through eligibility and enrollment.
How do I request care for a loved one?
Call us at 860.302.6511 or fill out the contact form. Our team will follow up promptly to discuss your family's needs and outline clear next steps.
Can care plans be customized?
Yes. We take time to understand your loved one's schedule, preferences, care needs, and family priorities so the care plan fits the household.
What if our needs change over time?
Our care plans are fully flexible. We adjust schedules and services as your loved one's needs evolve - including scaling up to live-in care if necessary.
Are your caregivers trained and insured?
All Greys Home Care caregivers are thoroughly vetted, trained, background-checked, and covered under our insurance policy. We only place caregivers we would trust with our own families.
Do you offer live-in care?
Yes. We provide live-in home care for clients who need continuous daily support and the peace of mind that comes with having a trusted caregiver present at all times.
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